Frequently asked questions
What countries do you ship to?
Currently, we only deliver DYNAFLOW, TITAN PRO AND MACH 1.0 products throughout New Zealand. We plan to expand to Australia in the near future and then globally.
We deliver apparel to both New Zealand & Australia.
How much does shipping cost?
New Zealand: $14.95 (FREE when you spend over $299 NZD)
Australia: $24.95 (FREE when you spend over $270 AUD)
When will I get my order?
We aim to pack & ship your order within 24-48 hours. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location (metro vs rural).
North Island: 1-2 days
South Island: 2-3 days
How do I track my order?
An email will be sent confirming your order has left our fulfillment centre, your tracking information will also be included in this email.
Alternatively, you can use our tracking forms below, under 'track my order'.
What is the return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@ap-perform.com.